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Step-by-step guide

To configure a Free Freight promotion:

1. In the CMS, navigate to Campaigns & Promotions → Promotion Codes. 
   
   
2. Click the Add Promotion Code button.
   
   
   
3. Select Promotion Type = Freight.
   
   
   
4. Select the scenario When I spend X dollars I get free freight. 
   
   
   
   
5. Enter your Promotion Code (no spaces). This is what your customer enters at checkout to redeem the promo.
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6. Give the promotion a Description. This will be displayed in the order summary during checkout.
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7. Specify Start and End dates. Click the calendar icon to launch the date picker. NOTE - If start and end dates are not set, the promotion code cannot be used. An error message will display when the customer tries to apply the code during checkout. 
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8. Enter the Discount Threshold. This is the dollar amount the customer must spend to qualify for free freight.
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9. Nominate the Carrier Code this promotion applies to. You can grant free freight via ALL carriers, or add one or more carriers from the dropdown list. 
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10. Click Save & Exit.
    
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Your free freight promotion is now ready to go!  Customers who meet the minimum spend requirement can apply the promo code to their cart to receive $0 shipping. 

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Advanced options

You can set advanced options for your promotion code. The Advanced Options section is available after you save your promo code.

To access Advanced Options:

 Navigate to  Options → Edit Advanced Options. 

OR

If editing an existing promo code, scroll down its page and open the collapsed Advanced Options section.

Misc 

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Free Product To Be Added in Pronto - (applies only for Promo Codes that add a free product).

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For Promo Codes where a free product is given, you have the option of adding the free product on your website when the order is submitted or in the ERP (Pronto) when the order is integrated. To select the option you require, toggle 'Free Product To Be Added in Pronto' ON or OFF. Default: OFF

Depending on the the option selected, order placed, received and confirmation emails will display the free product differently. 

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Roles

This section allows you to include or exclude the promo code when a User is a specific Role(s). Settings are based on whether they are trade customers (B2B), consumers (B2C) or both. 

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Usage Limits

You can limit the maximum number of times the promo code can be used. Leaving these limits at the default 0 = unlimited use by all. 

- User Usage Limit: limit the number of times an individual User can apply the promo code

- Customer Usage Limit: limit the number of times an individual Customer Code can apply the promo code

- Global Usage Limit: limit the total number of times the promo code can be used site-wide. 

- User List: (For versions 4.10+) You can also specify one or more users (comma-separated list) who can use the promotion code. NOTE - If one or more users are added, any user not in this list cannot apply the promo code to their order.

Messages

Default messages to the user when they enter the promo code are set at the promotion code feature level. These can be overridden for this particular promotion here. If these are left blank, the defaults will be used.

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Additional Information

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