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1. Configure a freight country

To configure a freight country:

1. In the CMS, navigate to Settings → Settings (/zSettings.aspx).
   
   
2. Select the Freight tab. 
   
3. Scroll down and select the Freight Countries tab. 
   
4. To enter a new record, scroll down and click New. 
   
   
5. Enter values in the fields as required.  
   
   

   Freight Countries

   Field	Value
   Code	A unique code/value for the country
   Description	A short description / country name
   Default Country	Tick if this country is the default country for freight calculations
   Default Freight Carrier	The default carrier for the country. Available carriers will be populated from Carriers entered in 'Standard Freight'.
   Default Consignment Charge	A default charge for the country. It can be overridden at a Carrier charging zone level.
   Default Kg Rate ($/Kg)	A default $/KG charge rate. It can be overridden at a Carrier Charging zone level.
   Do Not Override Customer Carrier Code	When ticked ('Yes'), the system uses the carrier code from Customer 'Delivery Code' (dr-delivery-route-code) in the ERP/PRONTO, but will still calculate the charges based on this freight option.

   
   

6. To save this country, click OK.
   
   
7. To add another country, repeat Steps 4-6.
   
   

2. Configure a Freight Option

1. In the CMS, navigate to Settings → Settings (/zSettings.aspx).
   
   
2. Select the Freight tab. 
   
   
3. Scroll down to the Standard Freight tab.
   
   
   
4. To enter a new carrier, click New. 
   
   

5. Enter values in the fields as required.
   

   Tip
   For per kilogram charges, it is essential to have weight data populated in the PRONTO Stock Master. This is also important for carriers with physical restrictions on consignment sizes or dimensions.

   
   

   Field	Value
   Code	A unique value that corresponds to the Carrier Code in the ERP/PRONTO. As such, only the first four characters are read (although the value can be longer if required for differentiation).
   Description	A short description of this freight option, displayed to the end user during Checkout.
   Carrier Restricted to Delivery Methods
   Minimum Freight Charge	The minimum charge for this freight option. The Base Charge + $/KG charge in the Charging Zone screen is calculated and compared to this Minimum Freight Charge. The system will apply the greater of the two charges.
   Packaging Charge ($/Kg)	An additional charge applied to this carrier, per KG.
   Minimum Carrier Weight (Kg)	Minimum order weight in KG. This value is used to filter carrier options based on weight ranges.
   Maximum Carrier Weight (Kg)	Maximum order weight in KG. This value is used to filter carrier options based on weight ranges.
   Maximum Volume (cubic metres)	Maximum order size in cubic meters. Value is derived from the 'Pack Cubic Size' for each product.
   Order Limit for No Charge	The value the order must reach in order to qualify for Free Freight. Value is inclusive of GST.
   Order Value Start Range	Minimum order value (inc-GST). This value is used to filter carrier options based on total spend.
   Order Value End Range	Maximum order value (inc-GST). This value is used to filter carrier options based on total spend.
   Do Not Override Customer Carrier Code	When set to 'Yes', the system uses the carrier code from Customer 'Delivery  Code' (dr-delivery-route-code) in PRONTO, but will still calculate the charges based on this freight option.
   Maximum Carrier Item Length	Maximum length for ANY product on the order, expressed in metres. This field is mapped to 'ItemLength' in the Product table, but the value is not maintained in the ERP/PRONTO. (Contact Commerce Vision for information on how to use this field.)
   Volume to Weight Conversion Factor	System multiplies the total order volume (using 'Pack Cubic Size' for each product) by this Volume to Weight Conversion Factor. If this value is greater than the current total order weight (using 'Pack Weight' for each product), it will be used as the order weight.  This field is not used if left blank.
   Track and Trace URL	The Carrier's order tracking URL with the consignment note expressed as a parameter. For a list of common URLs, see: https://help.commercevision.com.au/hc/en-us/articles/201395495
   Delivery Instructions	This text is inserted into the first line of Delivery Instructions for this carrier. Cannot be edited by the end user.  30 character limit (as per PRONTO field).
   Dangerous Goods Surcharge Method	Select: None, Percentage or Flatrate.
   Dangerous Goods Surcharge Value	For use when Percentage or Flatrate selected. Enter % or an amount.
   Dangerous Goods Charge Type	If in use, the charge type should match that in your ERP.
   Tailgate Surcharge Method	None or Flatrate
   Tailgate Surcharge Value	If Flatrate used, enter the amount.
   Tailgate Charge Type	If in use, the charge type should match that in your ERP.
   Same Day Delivery Check Availability	Tick to offer same day delivery.  Image Added Note: It is recommended that same day shipping is set up as a separate freight option.
   Same Day Delivery Warehouse	Enter the Warehouse Code that same day shipments come from
   Same Day Delivery Start Time	Enter the valid start time for same day delivery, e.g. '12:00 AM'
   Same Day Delivery End Time	Enter the valid end time for same day delivery, e.g., 02:00 PM'
   Track and Trace Only	Is Track and Trace only offered?

   
   

6. To save this carrier, click OK.
   
   

3. Configure a Charging Zone 

NOTE - Before adding or editing Charging Zones for a carrier, ensure the required data on the Freight Countries tab have been entered. 

1. For the carrier you wish to add a charging zone, click on its radio button.
   
   
2. Click Charging Zones.
   
3. To create a new zone, click New.
   
   

4. Enter values in the fields as required.
   

   Field	Value
   Country*	Country name for this carrier option. The values in this drop-down list are populated from the data on the 'Freight Countries' tab.
   Region Description*	A short description of the region or zone.
   Starting Postcode for this Zone*	The starting postcode (e.g. 4000 if this zone is all of Queensland).
   Ending Postcode for this Zone	The ending postcode (e.g. 4999 if this zone is all of Queensland).
   Delivery Lead Time	The number of days required for delivery from the warehouse to the destination. This value overrides the system setting default and does not include the Shipping Lead Time (also in system settings).
   Freight Option Method	The method by which charges are calculated for this zone. Either $/KG or as a % of Order Total.
   Basic Freight Calculations Only	If set to 'Yes', the system only charges the value entered in the 'Basic Consignment  Charge ($/Consignment)' field. The $/KG rate will not be added.
   Basic Consignment Charge ($/Consignment)	The base charge amount which applies to this zone.
   Basic KG Rate ($/KG)	The dollar per KG rate which applies to the order. This may be used on its own or added to the 'Basic Consignment Charge'.  NOTE - This value must be blank if '% of Order Total' is in use.
   % of Order Total	The percentage of the total order value that applies to the order as a freight charge. This may be used on its own or added to the 'Basic Consignment Charge'. NOTE - This value must be blank if 'Basic KG Rate ($/KG)' is in use.
   Requires Quote If No Charge	(Versions 3.82+)  When no freight options are found, the order is integrated to the ERP as normal to commit stock, but no payment is taken (as freight charges will generally be added manually later). NOTE - Requires the System flag 'Enable Freight Quotes For Bulky Item Orders' to be turned on in order to work.
   Suburb	One or more suburbs, if applicable.

   
    

5. To save the charging zone, click OK.
    
6. To add another zone, repeat Steps 13-15. 

Examples

Example 1 - Flat Rate by Value

In the screenshot below, a freight charge of $11.50 has been configured for orders up to $100.00 in value. Note that values are entered as inc-GST amounts.

Below is the charging zone for the 'POST' carrier code shown above. As this carrier code is applicable Australia-wide, the start and end postcodes have been entered as 0 - 9999.

No charges have been entered on this screen, as the flat rate was entered as the 'Minimum Freight Charge' against the carrier, but a $/kg charge and a base charge could also be added here. In this case, the greater of the two charges would apply. 

Example 2 - Weight and Location Matrix

In the screenshot below, a minimum freight charge of $20.00 (inc-GST) has been configured for orders between 10 and 50kg via StarTrack Express.

• If the total order value exceeds $2,000 (inc-GST), there is no charge for this freight option. 
• If the order's total weight does not fall between 10 and 50kg, this freight option will not be presented. 

Once we examine the Charging Zones for the above carrier (STAR2), we see that different base charges and $/kg rates have been configured for various geographic locations. These will override the Minimum Freight Charge configured against the carrier, as long as these charges are greater.

NSW has a Basic Consignment Charge of $20.00 (inc-GST), and $0.50/kg rate. There is a Delivery Lead Time of 2 days.

QLD has a Basic Consignment Charge of $22.00 (inc-GST), and a $0.50/kg rate. There is a Delivery Lead Time of 3 days.

Special Freight Products

It is also possible to configure a fixed charge for a particular product. In this scenario, the product with a fixed charge is excluded from the normal freight calculations, instead attracting the special charge entered on the 'Special Freight Products' tab.

In the screenshot below, product CV100 incurs a $50.00 (inc-GST) freight charge.

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