Make an Order Reference mandatory when checking out based on the Customer/Account.

This information only applies to a B2B environment; a customer reference is never mandatory in a B2C scenario.

Step-by-step guide

To update the 'Mandatory Order Reference' flag for a Customer:

Go to Users → Customer Maintenance.

Search for the required Account Code.

Select the customer record via the radio button.

Click the Customer Details tab.

Click Modify.

Set the value of the Is Order Reference Mandatory flag as required.

Related Resources

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