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Overview of Minimum Order Charge

You can enable/disable Minimum Order Charge at two levels:

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Configuring Charge Threshold and Charge Amount

To configure the Charge Threshold and Charge Amount:

1. In the CMS, navigate to Settings → Settings.
   
   
2. Click the Orders tab.
   
   
3. Click the Restrictions and Charges sub-tab.
   
   
4. In the 'Order Limits' section you can:
   1. Configure the 'Minimum Order Value' setting - This is the minimum amount the order must be to prevent the application of the minimum order charge. Anything below this will result in the Minimum Order Charge being applied.
   2. Configure the 'Charge amount for under Order Limit' setting - This is how much the Minimum Order Charge will be if the order is less than the Minimum Order Value.
      
      
5. Click the 'Update' button to save changes.

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Configuring a specific customer for Minimum Order Charge

To configure a specific customer for Minimum Order Charge:

1. In the CMS, navigate to Users → Customer Maintenance.
   
   
2. Search for and select the required customer.
    
3. Click the Customer Details tab.
   
   
4. Click Modify.
   
   

5. In the 'Apply Minimum Order Charge' setting, enter 'yes' or 'no'.

   Warning
   If neither 'yes' or 'no' is selected (i.e. "Please Select.."), then the system falls back to using the Per Role configuration (see next section).

   
   

6. To save your changes, click OK.

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Configuring a role-based fall-back for Minimum Order Charge

The role-based setting only takes effect if a customer account with this role does not have 'yes' or 'no' selected in their 'Apply Minimum Order Charges' setting.

To configure a role-based fall-back for Minimum Order Charge:

1. Navigate to Users → Roles.
   
   
2. Select the required role via radio button.
   
   
3. Click the Functions tab.
4. Click Modify.
   
   
5. For the 'Enable Order Limit Charge' setting, select 'yes' or 'no'.
   
   
6. To save your changes, click OK.

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